Pyrotechnic error at SEVENTEEN WORLD TOUR "NEW_" concert injures two audience members, prompting swift medical response
Pledis Entertainment apologizes, announces enhanced safety measures for upcoming performances

During the SEVENTEEN WORLD TOUR "NEW_" concert held in Incheon, a firework malfunction resulted in pyrotechnic effects veering unexpectedly towards the audience, injuring two attendees and raising concerns regarding event safety.
On September 14, Pledis Entertainment, the agency representing SEVENTEEN, issued a formal statement on their fan platform addressing the incident that occurred during the concluding segment of the previous day's concert at the Incheon Asiad Main Stadium.
“At the end of the performance, certain special effect fireworks fell in the direction of the audience, contrary to our expectations,” the agency stated. “Although a professional company set the safety distance and orientation in advance and conducted repeated safety checks, it appears that a fault in certain products caused the incident.”
Expressing their regret, Pledis Entertainment added, “We sincerely apologize to all audience members who were startled or inconvenienced by this sudden situation.”
According to the agency, “The two fans who sustained injuries on site received immediate treatment at the venue’s temporary medical station before returning home. We are committed to providing active support for their further recovery and will reach out to audience members for additional status updates and to assess any further impact.”
Pledis Entertainment further pledged heightened safety for future shows: “For the concert scheduled on September 14, we have excluded problematic products and will carry out an even more thorough safety inspection to prevent recurrence of such incidents.”
SEVENTEEN captivated fans at the Incheon Asiad Main Stadium during their world tour stop on September 13, but the show was marred by a frightening moment when some fireworks unexpectedly shot towards the seats instead of into the air. The group is scheduled to perform again at the venue at 6:30 PM on the evening of the 14th.
Below is the full statement from Pledis Entertainment:


Hello, this is Pledis Entertainment.
During the final segment of the ‘SEVENTEEN WORLD TOUR [NEW_] IN INCHEON’ concert on Saturday, September 13, some of the special effect fireworks unexpectedly fell toward the audience.
A professional company was responsible for setting the safety distance and direction and performed repeated checks prior to the performance. However, the incident was caused by a malfunction in some of the products.
We deeply apologize to all the audience members who were startled or inconvenienced due to this sudden event.
The two fans who were identified as injured at the site received immediate treatment at the venue’s temporary medical facility before returning home. We will continue to actively support their recovery and further medical needs. To assess any additional impact and clarify details, we will send individual notifications to those who attended the concert.
For the scheduled performance on September 14, we will exclude the defective products and conduct an even more thorough safety examination before using special effects.
Once again, we sincerely apologize for any distress or inconvenience this incident caused. We will continue to prioritize the safety of our concertgoers and remain committed to creating a safe environment for future performances.
Thank you.
Note “This article was translated from the original Korean version using AI assistance, and subsequently edited by a native-speaking journalist.”
Photo=MHN Database, online community
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